KYC/KRA confusionNo. of comments:20 Sanjay M Mehta, Mumbai, 46793 On 26-Nov-2012many of my clients and so I am very confused for new KYC/KRA rule which is going to applicable from 1st dec 2012. If anybody can guide for following points than many distributors like me will be benefitted.
our all clients have done KYC when it was launched now again our all mutual fund investors are getting long mails to update their KYC. many customers approached respective AMCs, they are getting different answers from different AMC, even I spoke to 3RM of mutaul fund AMC they are also not clear. How and what to do? where to ask for real frame work?
1AMC says all client must fill up KYC detailes in KYC CHANGED form immidiately and 2nd AMC peoples says not now but client have to submit changed kyc details form while making new investment
3rd AMC people say each and every client have to come personally with new form, original documents to KRA POINT, original verification is not allowed bt agent like us.
If Each and every person has to reach personally than how elder peolpe, handicap peoples will come?
clients are calling us for clear information & we also not knowing correct information than how to guide them?