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Secret of Shrikant Bhagavat's successShrikant Bhagavat, Bangalore

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Key Take-Aways
  • Moving from a transaction model to a relationship based model is a big step. Transparency, trust, great processes, human values is required to build sustainable relationships.

  • Process is king. In order to scale and provide consistent delivery, you need to have good processes from research to service delivery. Continuously improve the process across the chain.

  • Taking a holistic view of clients has helped build sustainable relationships. Greater client confidence builds wallet share

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Comments Posted
ashish ARN NO :PRY New delhi, 28 Aug 2019

There is so much to learn from the quiet demeanour and wisdom of Shrikant Anna ! very sensible systemized way of functioning is his hall mark

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